Incidents reported on status page for Bitaccess https://status.bitaccess.com/ https://d1lppblt9t2x15.cloudfront.net/logos/55d22b47c77b922f6120cdd45525731c.png https://status.bitaccess.com/ en https://status.bitaccess.com/ Mon, 30 Mar 2026 15:50:15 +0000 https://status.bitaccess.com/#e09c3ca48a7149f7edfc834d1059f2ce1b6c7c6bc5877e36d546a792779b5cd7 Partner API recovered https://status.bitaccess.com/ Mon, 30 Mar 2026 15:37:14 +0000 https://status.bitaccess.com/#e09c3ca48a7149f7edfc834d1059f2ce1b6c7c6bc5877e36d546a792779b5cd7 Partner API went down https://status.bitaccess.com/ Sat, 28 Mar 2026 05:45:14 +0000 https://status.bitaccess.com/#2cc7f68a07c0c18a1cddd63068c134c65f6fac3db2755e1019f639dc56486fe0 BTM Data services went down https://status.bitaccess.com/ Sun, 22 Mar 2026 08:05:44 +0000 https://status.bitaccess.com/#ddce83761b2022126ed9fe35bb71d090938fa1ffc4660c2512cc035083594ab1 Cash API recovered https://status.bitaccess.com/ Sun, 22 Mar 2026 08:03:29 +0000 https://status.bitaccess.com/#ddce83761b2022126ed9fe35bb71d090938fa1ffc4660c2512cc035083594ab1 Cash API went down https://status.bitaccess.com/ Thu, 19 Mar 2026 15:05:36 +0000 https://status.bitaccess.com/#b6e584a7d59fcfcdc9ab1a3dfa9938befc2e83f7a29485acbde0dc39523287fd BTM Operator Panel recovered https://status.bitaccess.com/ Thu, 19 Mar 2026 15:04:33 +0000 https://status.bitaccess.com/#b6e584a7d59fcfcdc9ab1a3dfa9938befc2e83f7a29485acbde0dc39523287fd BTM Operator Panel went down https://status.bitaccess.com/ Tue, 10 Mar 2026 22:51:46 +0000 https://status.bitaccess.com/#2057b228054c09006bcfe7b1e0758ea66785dbd94ed6d7261948a40bda404ee5 Transaction Processor recovered https://status.bitaccess.com/ Tue, 10 Mar 2026 22:50:38 +0000 https://status.bitaccess.com/#2057b228054c09006bcfe7b1e0758ea66785dbd94ed6d7261948a40bda404ee5 Transaction Processor went down https://status.bitaccess.com/ Tue, 17 Feb 2026 21:02:03 +0000 https://status.bitaccess.com/#8dce6af93074eb646067152e4b8f587655f305790afd9b4af88e0e0c3b70b1ae Customer Portal recovered https://status.bitaccess.com/ Tue, 17 Feb 2026 20:58:27 +0000 https://status.bitaccess.com/#8dce6af93074eb646067152e4b8f587655f305790afd9b4af88e0e0c3b70b1ae Customer Portal went down https://status.bitaccess.com/ Tue, 17 Feb 2026 19:27:31 +0000 https://status.bitaccess.com/#7fb01ae31b64ba9882aaf67cd376759ad23dfc7f794d8ae27427cd14a1658ae3 BTM Operator Panel recovered https://status.bitaccess.com/ Tue, 17 Feb 2026 19:25:23 +0000 https://status.bitaccess.com/#7fb01ae31b64ba9882aaf67cd376759ad23dfc7f794d8ae27427cd14a1658ae3 BTM Operator Panel went down https://status.bitaccess.com/ Fri, 13 Feb 2026 01:24:15 +0000 https://status.bitaccess.com/#bc8ca30b6c75f03cacb91a187bb6daeb84917d4cbba62936812a0ccb03fec002 Cash API recovered https://status.bitaccess.com/ Fri, 13 Feb 2026 01:18:29 +0000 https://status.bitaccess.com/#bc8ca30b6c75f03cacb91a187bb6daeb84917d4cbba62936812a0ccb03fec002 Cash API went down https://status.bitaccess.com/ Thu, 29 Jan 2026 18:46:39 +0000 https://status.bitaccess.com/#5ed5dfa8460302d4e38bb2b26bd79379e518129aa64de89e455dcbbc55af029b BTM Operator Panel recovered https://status.bitaccess.com/ Thu, 29 Jan 2026 18:39:36 +0000 https://status.bitaccess.com/#5ed5dfa8460302d4e38bb2b26bd79379e518129aa64de89e455dcbbc55af029b BTM Operator Panel went down https://status.bitaccess.com/ Mon, 19 Jan 2026 17:55:09 +0000 https://status.bitaccess.com/#892399903d18b0dddaf55c30be558e9745503fd29fca8501a1b49692d076d12b BTM Kiosk Services recovered https://status.bitaccess.com/ Mon, 19 Jan 2026 17:52:14 +0000 https://status.bitaccess.com/#cba644bb2926dd860a30f37efa3e5264816af14294845d72aec13bb8278645b4 Partner API recovered https://status.bitaccess.com/ Mon, 19 Jan 2026 17:30:14 +0000 https://status.bitaccess.com/#cba644bb2926dd860a30f37efa3e5264816af14294845d72aec13bb8278645b4 Partner API went down https://status.bitaccess.com/ Mon, 19 Jan 2026 17:17:17 +0000 https://status.bitaccess.com/#6937f2401c39f2b4e73a2b52ead97e58507893ef85c0bec451213ab7c2e04739 Partner API recovered https://status.bitaccess.com/ Mon, 19 Jan 2026 16:34:11 +0000 https://status.bitaccess.com/#6937f2401c39f2b4e73a2b52ead97e58507893ef85c0bec451213ab7c2e04739 Partner API went down https://status.bitaccess.com/ Mon, 19 Jan 2026 16:31:51 +0000 https://status.bitaccess.com/#892399903d18b0dddaf55c30be558e9745503fd29fca8501a1b49692d076d12b BTM Kiosk Services went down https://status.bitaccess.com/ Mon, 19 Jan 2026 16:23:20 +0000 https://status.bitaccess.com/#8d8eb43fe209b9cbe96473e8bb9fdd94444add3626e84a72b134abe1fe32ecc2 Partner API recovered https://status.bitaccess.com/ Mon, 19 Jan 2026 16:20:17 +0000 https://status.bitaccess.com/#8d8eb43fe209b9cbe96473e8bb9fdd94444add3626e84a72b134abe1fe32ecc2 Partner API went down https://status.bitaccess.com/ Sun, 18 Jan 2026 08:07:10 +0000 https://status.bitaccess.com/#3f718400cf9c87a2ac4152a0de17aa2e3b19b86283ed491980bc47d8e2ab8b39 Cash API recovered https://status.bitaccess.com/ Sun, 18 Jan 2026 08:04:59 +0000 https://status.bitaccess.com/#3f718400cf9c87a2ac4152a0de17aa2e3b19b86283ed491980bc47d8e2ab8b39 Cash API went down https://status.bitaccess.com/incident/112284 Wed, 24 Aug 2022 11:27:00 -0000 https://status.bitaccess.com/incident/112284#8aaa41b59eb057ab297088ce8b2f7b86263ab38aab382e482f74b31b5ecbd0dd At approximately 11:17pm GMT on August 23th, 2022 Bitaccess's monitoring services detected DNS lookup errors reaching our production services. After investigation, this was caused by a failure in the systems of a core upstream cloud service provider. The root cause of this issue is an incident at NS1, a very large name service provider (https://ns1status.com/#!/incident/365716). This incident had the downstream effect of impacting Heroku (https://status.heroku.com/incidents/2453), which is a critical service provider to Bitaccess. While Bitaccess has the ability to route traffic across regions at times of service instability, this issue impacted all traffic being routed into an out of the cloud service provider. Both NA and EU regions were impacted. The incident was resolved through no intervention by Bitaccess at approximately 01:08am GMT on August 24, 2022. https://status.bitaccess.com/incident/97010 Wed, 22 Jun 2022 19:10:00 -0000 https://status.bitaccess.com/incident/97010#055e1f2793c2ca4c6a40a5d97ef7d97f9060c8c74c6829899aaea984ba62a799 New login sessions to the operator panel service restored. If you experience issues accessing your dashboard, please logout and login again. A very small number of users will need to be re-invited by another member of their organization. https://status.bitaccess.com/incident/97010 Wed, 22 Jun 2022 12:00:00 -0000 https://status.bitaccess.com/incident/97010#8842f2886e4f5709035361a6a0d9de14d979f0c6b1f8dd4fd8e30455303157e4 Users were unable to login to a new session on op.bitaccess.com